Technical Customer Support

Speira is a leading global manufacturer of advanced rolled aluminum products, producing around one million tons per year. Speira operates seven production sites and a research and development center in Germany and Norway, including Alunorf, the world's largest aluminum rolling mill, and Grevenbroich, the world's largest refining plant. Speira employs approximately 5,000 people, primarily in Germany and Norway. Speira is proud to supply some of the most well-known companies in the global automotive, packaging, printing, engineering, building and construction industries. For more information about Speira, please visit speira.com.

Are you interested in metal and eager to make a difference? As a Technical Customer Support specialist, you will play a crucial role in managing new product qualifications and implementations in alignment with our strategic goals. You will handle claims and complaints in close cooperation with our production departments and customers.

You will be responsible for your own customer accounts, and the ability to work independently is essential. We value curiosity and a willingness to learn about our products, as you will need to effectively communicate product requirements to our operations team.

In an international environment, excellent communication skills are essential. You must be adept at seamlessly navigating interactions with customers, leaders, and operators.

Area of responsibility

• Provide technical support and service to our customers in close cooperation with our sales offices 
• Propose the right alloys and tempers based on material characteristics formulated by customers
• Support our sales offices with procuring products from us and customers
• Handle new product qualifications, claims and complaints in close cooperation with the production departments 
• Follow up material testing, characterization of our products, documents, and present results thereof 
• Some travel related to customer visits is required, primarily within Europe, but also worldwide

Qualifications

• Good communications skills
• A degree in Materials Science or Mechanical Engineering is advantageous, but experience in the aluminum industry can compensate for the lack of formal education
• Experience in mechanical and metallographic testing is an advantage
• Fluent in English and willing to learn Norwegian, both spoken and written. Any additional language skills are advantageous

For further information, please visit our careers page: Click here

Applications from severely disabled persons and persons with equal disabilities will be considered if they are equally qualified.

Please apply online with your resume and optionally a cover letter.

Contact person: 

Nadia Telioui, Head of TCS Karmøy

nadia.telioui@speira.com or +47 95211787

Svein Halmrast, HR Business Partner Norway

Svein.Halmrast@speira.com or +47 90029083

Trine Lise Nybru, Recruiter

trine.lise.nybru@speira.com or +47 94889313